Privacy Policy

Privacy Policy

Effective Date: September 28, 2024

At Rayhan Alkhaleej, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, rayhanalkhaleej.com (“Site”). Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

1. Personal Data

When you visit our Site, we may collect certain personally identifiable information (“Personal Data”) that can be used to identify you. This may include:

  • Name
  • Email address (such as when you subscribe to our newsletter)
  • Phone number

2. Non-Personal Data

We may also collect non-personally identifiable information that does not reveal your specific identity. This includes:

  • Browser type
  • IP address
  • Pages visited on our Site
  • Time and date of access
  • Device type

How We Use Your Information

We use the information we collect from you in the following ways:

  • To process and manage your purchases
  • To communicate with you, including sending order confirmations, updates, and newsletters
  • To improve our Site, products, and customer service
  • To protect the security and integrity of our Site and services
  • To comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your Personal Data to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and delivery.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests.

Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track user activity and customize content. You can choose to disable cookies through your browser settings, but this may affect certain features of the Site.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, no data transmission over the Internet or storage system can be guaranteed 100% secure. While we strive to protect your Personal Data, we cannot ensure its absolute security.

Your Rights

As a user, you have the following rights regarding your Personal Data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can ask us to correct any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to certain legal requirements.
  • Opt-out: You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us at [email protected].

Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Rayhan Alkhaleej
Email: [email protected]